Jira Service Management

{"xsrfToken":"4f4dfcf69e160745fd8ca8992ee7cbd4b2aa966e_lout","branding":{"id":"10","key":"gdaace","name":"Central de atendimento ao cliente da Evoé","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7e11136b-c7b1-4193-9ea2-74b727bf50a0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YWJlYzE5MS1lODAxLTQ0MGItODIyMi02MjNlNTFiOTY4MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlMTExMzZiLWM3YjEtNDE5My05ZWEyLTc0YjcyN2JmNTBhMCI6WyJyZWFkIl19LCJleHAiOjE3MzQ5NTc2MzMsIm5iZiI6MTczNDk1NzAzM30.ZjtiP79Rd-oIRddB5OeAgvX21ZFiJBOc1ZS1SL83gZw&client=4abec191-e801-440b-8222-623e51b96838&mode=fit","logoId":"7e11136b-c7b1-4193-9ea2-74b727bf50a0","isLogoAvailable":true,"helpCenterTitle":"Hey pessoal! Manda que a gente resolve! ;)","sharedPortalName":"Suporte da Evoé","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Hey pessoal! Manda que a gente resolve! ;)","sharedPortalName":"Suporte da Evoé","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Bem-vindo a Central de Suporte da Evoé ","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#040404","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f1f97883-ea4d-4e07-8ba0-afe1495d3593/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YWJlYzE5MS1lODAxLTQ0MGItODIyMi02MjNlNTFiOTY4MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxZjk3ODgzLWVhNGQtNGUwNy04YmEwLWFmZTE0OTVkMzU5MyI6WyJyZWFkIl19LCJleHAiOjE3MzQ5NTc2MzMsIm5iZiI6MTczNDk1NzAzM30.p8f9zEBPINUsqw4anKBZdMvP5Dx9Tt2_aVjyMdLhGiw&client=4abec191-e801-440b-8222-623e51b96838&height=300&mode=fit","bannerMediaApiFileId":"f1f97883-ea4d-4e07-8ba0-afe1495d3593","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"gdaace","projectId":10033,"serviceDeskId":10,"name":"Central de atendimento ao cliente da Evoé","description":"Olá, seja bem-vindo(a)! É possível criar uma solicitação para a Central de Atendimento ao Cliente da Evoé usando as opções oferecidas abaixo.","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"65","name":"Dúvidas/Solicitações","descriptionHtml":"","callToAction":"Dúvidas/Solicitações","introHtml":"Tem algum dúvida ou solicitação? Selecione isso para solicitar ajuda.","icon":10466,"iconUrl":"https://evoe.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[15],"key":""},{"id":"70","name":"Relatar um bug","descriptionHtml":"Fornecer o máximo de informações possível em sua solicitação nos permitirá ajudá-lo mais rapidamente.","callToAction":"Relatar um bug","introHtml":"Conte-nos sobre o problema que você está tendo","icon":10545,"iconUrl":"https://evoe.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[15],"key":""},{"id":"72","name":"Sugerir melhoria","descriptionHtml":"","callToAction":"Sugerir melhoria","introHtml":"Sabe de algum lugar onde podemos nos sair melhor? Somos todos ouvidos.","icon":10539,"iconUrl":"https://evoe.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[15],"key":""},{"id":"71","name":"Sugira uma nova funcionalidade","descriptionHtml":"","callToAction":"Sugira uma nova funcionalidade","introHtml":"Conte-nos sua ideia sobre uma nova funcionalidade","icon":10535,"iconUrl":"https://evoe.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[15],"key":""},{"id":"73","name":"Email para Atlassian","descriptionHtml":"","callToAction":"Email para Atlassian","introHtml":"Solicitação recebida do seu canal de suporte por e-mail.","icon":10550,"iconUrl":"https://evoe.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"69","name":"Solicitação enviada por e-mail","descriptionHtml":"","callToAction":"Solicitação enviada por e-mail","introHtml":"Solicitação recebida do seu canal de suporte por e-mail.","icon":10527,"iconUrl":"https://evoe.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Geral"}],"orderMapping":{"15":[70,65,72,71]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ce7fb423-5322-32bc-9430-69ce71a2312f","appLinkName":"System Confluence","appLinkUrl":"https://evoe.atlassian.net/wiki","spaceKey":"GDAACE","spaceName":"Gestão de atendimento ao cliente | Evoé","spaceUrl":"https://evoe.atlassian.net/wiki/spaces/GDAACE","isServer":false},"labels":[],"projectKey":"GDAACE","serviceDeskId":10,"kbLinkDomainURLs":["https://evoe.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GDAACE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Portuguese (Brazil)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YWJlYzE5MS1lODAxLTQ0MGItODIyMi02MjNlNTFiOTY4MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ5NTgyMzMsIm5iZiI6MTczNDk1NzAzM30.c1gX8jpvXgUXrG-dVAsnI982YyaVO84U7NxA4Tu0CbM","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"4abec191-e801-440b-8222-623e51b96838","tokenDurationInMins":20}},"kbPage":{"id":393217,"title":"Política de privacidade","url":"https://evoe.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/393217","space":{"key":"GDAACE","name":"Gestão de atendimento ao cliente | Evoé","id":1310952},"serviceDeskIds":[10],"appLinkId":"ce7fb423-5322-32bc-9430-69ce71a2312f","idInString":"393217","projects":[{"projectId":10033,"serviceDeskId":10,"portalId":10}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=evoe","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4f4dfcf69e160745fd8ca8992ee7cbd4b2aa966e_lout","baseUrl":"https://evoe.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://evoe.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4abec191-e801-440b-8222-623e51b96838","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"edbfe99eb1d3421ba1c4d9698b6d7a9d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}